Privacy Policy

1. Object

This Privacy Policy aims to inform visitors and/or users of the Hestia Stays website about how we process their personal information and the options available regarding its use.

Hestia Stays guarantees that personal data collected through the website or by other means will be processed in accordance with current legislation, preserving the confidentiality and security of the information.

We may update this Privacy Policy to reflect changes to our website, the services we offer, the technology we use, or how we process data. These changes will be published so that you can always know what data we collect and how we use it.

2. Application

This Privacy Policy applies to all sites and services operated by Hestia Stays and/or affiliated companies. It does not apply to third-party sites accessed through links on our website.

3. Use of the Website. Personal Information

Registration is not required to browse the website; however, certain services or resources may require user registration and the provision of personal data through forms.

Personal Information is understood to be data that allows you to be identified, such as full name, address, telephone number, email address, service preferences or similar information.

Personal Information may be shared with affiliated companies, service providers, or contracted third parties as necessary for the operation of our services, always under confidentiality agreements and limited to the specific purposes for which the information is intended. If these third parties are located in countries without an adequate level of data protection, Hestia Stays will take the necessary measures to safeguard the data in accordance with applicable regulations.

Providing personal data is voluntary, except where expressly indicated as necessary to access a service. The purpose of data processing is the management, administration, provision, and improvement of the services and content offered by Hestia Stays.

When registering as a user, you must provide truthful, complete, and accurate information. You will be responsible for all activity on your account and for maintaining the confidentiality of your password. Hestia Stays may request proof of identity to verify your information and may suspend accounts with unverifiable information.

We maintain reasonable technical and organizational security measures to protect Personal Information. However, we cannot guarantee the security of information during transmission.

Hestia Stays will store Personal Information for as long as required by law or as necessary for the stated purposes.

Your registration implies express, free and informed consent for the inclusion and processing of your data by Hestia Stays in accordance with Law 25.326 and complementary regulations.

4. Prohibitions on Use of the Site

The website may not be used for activities contrary to law or morality; posting offensive, discriminatory or third-party rights-violating content; interfering with the operation of the site; collecting third-party data without authorization; using other people's accounts; or making commercial uses not authorized in writing.

5. Sending Messages – Contact

We may send you communications regarding your registration, account status, or changes to our terms and policies. We may also send you information about products or services that we believe may be of interest to you.

To access, rectify, update, delete or oppose the processing of your data, or to stop receiving communications, you can contact us by email at: contacto@hestiastays.com (or the address you wish to use).

6. Exceptions to the Information Reservation

Hestia Stays may disclose your Personal Information to comply with legal obligations or valid requests from competent authorities. It may also do so to protect our security, yours, or that of third parties from threats or attempted site security breaches.

Any information you voluntarily post in online communications may be used by third parties. Hestia Stays cannot guarantee the security of information disclosed through these means.

7. Capacity – Privacy of Minors

This website is intended for adults with the legal capacity to enter into contracts. Minors are not permitted to use our services. We recommend that adults supervise the online activity of minors in their care.

8. Cookies

To improve the user experience, the site may use cookies and/or IP tracking to obtain non-identifying information (browser type, operating system, internet provider, etc.).

Cookies allow us to recognize devices and optimize website performance. You can configure your browser to reject them; however, some features may be affected.

We may share non-identifying statistical information with third parties, but never Personal Information without your consent.

9. System Violations

Any attempt to interfere with the operation of the site, access databases without authorization, or breach security will be grounds for legal action.

10. Intellectual Property

All content on this site is owned by Hestia Stays or used under license and is protected by intellectual property rights. It may only be used for personal, non-commercial purposes.

11. Site Operation and Links

The site may be unavailable due to technical issues or circumstances beyond Hestia Stays' control. It may also contain links to third-party websites over whose content or practices we have no control or responsibility.

12. Legal Requirements

Hestia Stays will collaborate with judicial or governmental authorities in investigations related to illegal activities or those that may generate legal liability.

13. Account Deactivation

If a user requests the deactivation of their account, Hestia Stays will retain their data for the legally required periods or until they request its deletion.

14. Jurisdiction and Applicable Law

This Privacy Policy is governed by the laws of the Republic of Argentina. Any dispute relating to the use of this site will be submitted to the competent courts of that jurisdiction.

Know your rights

Public Information Access Agency – President Julio A. Roca 710, 2nd floor – Tel. (011) 2821-0047 – datospersonales@aaip.gob.ar

Consumer Protection – Av. Julio A. Roca 651, CABA – Free line 0800-666-1518.